About Us
Why Us?
Hendro Hartanto
Founder/Policy and PlanningHendro Hartanto has responsibility for leading business operations and ensuring operational excellence. Before his involvement with ServiceNow, Hendro was a Business Consultant management for more than 15 years, he was also an Indonesian Lawyer (advocate) for more than 25 years. He has a Bachelor’s degree in Law and also holds a Master’s in Law, Business Administration, and Management. As a Founder of Tansaga Technologies, He Holds CSA, CAD, CAS, ITSM, CSM, and HR Certificate You can find him typically doing house renovation or doing his fabulous home cook during his free time
Hendro Hartanto
Founder/Policy and Planning
ServiceNow Adventurer
Santi Lauw
Founder/Solution ArchitectFueled by her passion for people, process, and technology, Santi is one of the driving forces behind the creation of Tansaga Technologies Inc. She is responsible for guiding the company’s strategic direction and managing overall operations. Throughout her career, Santi has always had a knack for seeing the big picture. With over 20 years of diverse experience in operations, technology, service delivery, and programming, her deep understanding of business operations has positioned her well to serve as a trusted advisor and advocate to clients. As A Woman in Tech, Santi has her Computer Science from Indonesia and GDIT from New Zealand. She holds all 20 ServiceNow mainline certifications along with CTA, ITIL, AWS, Microsoft Azure, and Salesforce, not to mention Arc GIS, Oracle, PSPO, PSD, PSM When she is not at work, you can find Santi making her famous a thousand layer cake, or spending time with her books.
Santi Lauw
Founder/Solution Architect
ServiceNow Certified Technical Architect (CTA) | Certification Explorer
Harry Hartanto
Platform Architect/BAHarry has spent 4+ years designing and successfully implementing ServiceNow GRC products and services for customers in different industries. Harry possesses extensive experience in implementing high-level design, business processes, and technical solutions based on best practices for companies looking to implement the platform. His expertise in Domain Separation, Platform, ITSM and GRC He has a Bachelor of Commerce from the University of Calgary majoring in Business Analytics He holds all 20 ServiceNow mainline certifications along with CTA, ITIL, AWS, Microsoft Azure, and Salesforce. By the way, did he mention that he won 2 years consecutive ServiceNow hackathons on Gen AI Categories? Harry enjoys the culinary taste and seeks out over the latest technology in his spare time.
Harry Hartanto
Platform Architect/BA
ServiceNow Certified Technical Architect (CTA) | Certification Enthusiast 20@20 | Hackathon at Knowledge2023 & 24 | MBA Candidate
Henry Hartanto
Technical ArchitectHenry is the youngest person who holds 20 ServiceNow mainline certifications. As mentioned on his LinkedIn profile as The ServiceNow Certificate collector 20B420, he is also the youngest CTA in his cohort (when he was 21) Henry is always looking to make life easier. With a background in Programming, he strives to make the user experience easier and more efficient in all facets, to allow everyone to achieve a better work-life balance. Originally in love with Robotic, Henry moved towards his passion for coding, starting with front-end code. Eventually, he gained an opportunity to work on ServiceNow. Since then, he has learned how to make efficient code to automate numerous processes.
Now, he can’t help but look for the most robust solutions he can find.
In his off time, he enjoys problem-solving other facets of his life using programming knowledge. He isn’t a stranger to getting his hands dirty and enjoys learning new skills.
Henry Hartanto
Technical Architect
ServiceNow Certified Technical Architect (CTA) | Certification Collector 20B420 | CAMP | CSAM
We Follow Best Practices
At Tansaga, we are commited to providing our clients with solutions that are based on our core values. We ensure that all our solution designs meet the following principles: